Freight Broker Service is Incredibly Valuable (if they are good)
Freight broker service provided by a non-asset based broker can be a valuable asset to almost any shipper regardless of size or number of loads to be shipped. One positive aspect of using freight brokers is that one is not tied to a finite list of assets in one’s own fleet, and freight brokers have the ability to access tens of thousands of trucks on the road looking for freight at any given time. Our strong partnerships with quality trucking companies over time have allowed us, as a quality transportation organization, to utilize a nationwide truck fleet comprised of owner-operators, large fleet carriers, and everything in between.
Access to Carriers
A freight broker agent typically has access to thousands of trucks through various carrier partnerships. At Interstate 48, we have a network of carrier contacts which we’ve developed over our 10 years in business. We also have web-based tools, (our favorite is DAT – get a week free here) which enable us to access a network of trucks that is typically much larger than what a standard asset-based trucking company could offer a shipper.
Freight broker service can increase your transportation costs. This could be true if the shipper has a poor relationship with their broker. It might also be true if the shipper is utilizing one of the many bad brokers. We have a couple of goals to raise our benefit to our customers. One way is to leverage the use of spot-market capacity and rates. Another the use of carriers who specialize on particular shipping lanes. This helps us get the most competitive price in real time for our customers.
Our brokerage is then able to negotiate with a handful of carriers in the area on their customer’s behalf. This way we get the best combination of price, service, and availability. Finally, the margins we include in our rates are modest and fair based on the work we provide to our cusotmer. So not only does your budget stay intact, but you also get rid of all the hassles of internal research and quote comparison for trucking. Why make your work more complicated than it should be? Why increase your overhead by adding a position when a good broker do the job more efficiently and effectively?
Freight Broker Service is Customer Service
At Interstate 48, we maintain close working relationships. We do so through constant communication and a spirit of mutual benefit. The secure transport of critical shipments for our customers is of utmost importance. This is why we maintain strict company policies as it relates to carrier administration, compliance and performance. We strive to keep strong relationships with a small group of carriers who provide great service at competitive rates. This often leads to great service from the carriers and quicker response times. As a result we have high levels of service for our customers.
To see how a quality, highly-experienced freight broker can provide an incredibly valuable service to your company, please contact us at any time.